Shipping & Returns

Shipping & Returns

Each piece is handcrafted to order and made specifically for you

All of our products are handmade-to-order, so please allow up to 7 business days for your order to be processed. You will receive a shipment confirmation email with the tracking number once your order has been shipped. For rush orders, please contact us and we will do our best to accommodate accordingly.

Shipping cost:

CDMX - Free (5-7 business day once the order is processed)

Metropolitan Area -  $99 mxn (7-9 business days once the order is processed)

USA - $25 dlls flat rate (9-10 business days once the order is processed)

Worldwide -  International shipping will be calculated at checkout or upon request via email at byrogaa@gmail.com

 

Returns

Returns are accepted within 5 business days of order delivery for store credit.

Exchanges are not automated at this time. If you would like to exchange an order, please write byrogaa@gmail.com and we will be happy to help.